Privacy Policy
This Privacy Policy explains how Naples Jewelry Buyers (“we,” “us,” or “our”) collects, uses, and protects information submitted through NaplesJewelryBuyers.com.
Information we collect
When you request an evaluation, we may collect your telephone number, optional name, photographs, item descriptions, approximate weight, item type, notes, and the date and time of your consent. Our website host and security providers may also receive standard technical information such as IP address, browser type, device information, requested pages, and timestamps.
How we use information
- To review and respond to your evaluation request.
- To call or text you about the specific request you submitted.
- To operate, secure, troubleshoot, and improve the website.
- To prevent fraud, resolve disputes, and comply with applicable legal obligations.
We do not sell personal information and do not use submitted photographs or contact information for third-party targeted advertising.
When information may be disclosed
We may provide information to service providers that host the website, process form submissions, maintain systems, or help us respond to requests. These providers may use the information only to perform services for us. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.
Photographs and sensitive information
Submit only photographs needed to evaluate your items. Avoid including faces, identification documents, account numbers, addresses, or unrelated personal material in an image or note. The website form is not intended for Social Security numbers, financial account credentials, medical information, or copies of identification.
Retention and security
We retain inquiries and uploaded images only as long as reasonably necessary to respond, maintain appropriate records, prevent disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to update or delete information you submitted, subject to legal and record-retention exceptions. You may opt out of text messages by replying STOP. You may also call us instead of using the online form.
Children
This website and evaluation service are intended for adults. We do not knowingly collect information from anyone under 18 through the evaluation form.
Third-party services and links
The site may load resources from or link to third-party services, including our hosting provider, Google Fonts, Cloudflare-hosted libraries, and Naples Estate Jewelry. Their privacy practices are governed by their own policies.
Policy changes
We may update this Policy as the website or our practices change. The effective date above identifies the current version.
Contact us
For privacy questions or requests, call or text Naples Jewelry Buyers at (239) 404-8505.